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Oracle Announces Oracle® Utilities Customer Care and Billing Release 2.3

Posted by devsource360 on 19 January, 2010
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Oracle recently announced the availability of Oracle Utilities Customer Care and Billing 2.3, which includes enhancements that help utilities boost their customer service, further support their smart grid initiatives, reach new markets and lower total cost of ownership.

Oracle Utilities Customer Care and Billing helps customers manage all aspects of the utility customer lifecycle including service connection, meter read management (index and interval), complex billing, payment processing and debt collection. In addition, the product also supports associated functions like field service, meter management, sales and marketing and conservation management, while providing a very flexible rating engine and efficient contact center management application.

For the full press release, please click here.






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